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Service & Support
Thank you for choosing Parlee!
Customer care is our number one priority. We're here for you.
On this page you’ll find a number of helpful documents and links, including:
- Technical Support Contact Info
- Warranty Registration
- Service Request Forms
- Service Parts and Spares
- Product Manuals
Our bicycles must be assembled by trained professional bicycle mechanics and serviced at regular intervals. Take care of your Parlee and it will take care of you!
We offer a full complement of service parts for all models, including retired models, in our online store. These parts are also available for same-day shipping to your local independant bike retailer.
If you have any questions about the service, performance, or function of your Parlee please contact one your local dealer or reach out to us at:
- info@parleecycles.com
- +1 (978) 998-4880
If your Parlee needs repair (i.e. refinish or carbon repair) or has an issue that needs additional attention, please complete our service request form and we will be in touch.
Limited Lifetime Warranty
View the Parlee Limited Lifetime Warranty or register your Parlee model below.
Service Request Form
Have an issue? Click below to fill out a service request inquiry and we'll help you out.
Service Parts & Spares
Keep your Parlee running perfectly with genuine service parts and accessories.
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Chebacco Parts
The Chebacco and Chebacco XD are our best-selling all-road models. From additonal...
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Altum Parts
The Altum was our last rim-brake equipped all-round road bike. We also...
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TTiR (Disc) Parts
All the parts needed to keep your TTiR in race-ready shape!
Don't see your model? Click below to see all service parts for various models.
Parlee Documents (all models)
Click Below to View Service Manuals and Information
Please note: Installation guides are provided as a courtesy only. Instructions can and do change as do specifications. We do our best to keep documents up to date. We recommend all service to be performed by trained, experienced professionals.
RZ7
RZ7 specific service manuals and install guides
Chebacco
Chebacco specific service manuals and install guides
TTiR
TTiR specific service manuals and install guides
Altum
Altum and Altum Disc specific service manuals and install guides
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